TERMS & CONDITIONS
DLG Holdings Sdn Bhd will not be liable for any delays in its delivery service caused by factors which is beyond its control. DLG Holdings Sdn Bhd reserves the right to amend/alter any of the terms and conditions without prior notice.
There will be no cancellation and/or refund after purchase is being made and paid. None the less, cancellation/refund is only allowed due to unforeseen circumstances, and this will be justified at the seller’s discretion.
If in any case cancellation of order is permitted, it will be subjected to a administration fee of RM30 per invoice for processing the cancellation.
This Agreement is an agreement between you and DLG Holdings Sdn Bhd (“DLG”) that states the terms and conditions under which you may use the Site. Your use of the Site constitutes your agreement to the terms and conditions set forth below. If you do not agree with all of the terms and conditions, do not use the Site.
Ordering through the Site:
To receive delivery, you must live in a residential apartment, corporate address or home, and you (or your representative of legal age) must be present to receive your order from our delivery service during your selected delivery window. Anyone else at the delivery address who receives the delivery shall accept the goods under all of the same terms and conditions that would apply had you accepted the delivery yourself and is conclusively presumed to be authorized to receive the delivery.
In the case of inclement weather or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend chosen delivery times. If there will be a significant delay, a customer service representative may call or e-mail you to let you know the status of your delivery time. We will deliver your order the first possible moment the conditions permit. If your designated delivery location (i.e., street, avenue, etc.) or day is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location.
Customers are under no obligation to tip the delivery team but have the option of doing so if exceptional service is provided by the person.
The material in the Site is provided for lawful purposes only. DLG controls and operates this Site from its headquarters in Kuala Lumpur, Malaysia, and makes no representation that these materials are appropriate or available for use in other locations. If you use the Site from other locations, you are responsible for compliance with applicable local laws. Price and availability information is subject to change without notice.
You agree to defend, indemnify, and hold DLG Parties harmless from any and all suits, actions, legal or administrative proceedings, claims, demands, damages, liabilities, and expenses, including attorney’s fees and costs, arising in connection with a violation of this Agreement by you or through use of your account.
Termination: This Agreement is effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. DLG may suspend or terminate this Agreement or remove or disable access at any time for any reason with or without notice to you.
Notices: DLG may give notice to you of a change in this Agreement and any other matter through a general posting on the DLG Site, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.
Third-Party Beneficiaries: The provisions of this Agreement are for the benefit of DLG Parties, and each shall have the right to assert and enforce the provisions directly on their own behalf. This Agreement and all obligations and restrictions placed upon you or your permitted users by this Agreement shall survive termination of this Agreement. DLG may amend this Agreement at any time by posting the amended terms on our Site. All amended terms shall automatically be effective seven days after they are initially posted on our Site. By using this Site after the effective date of any such amendment, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Agreement to which you are bound.